Cuts by Amber The Store
Returns Policy
Return Window
Unopened, unused products may be eligible for return when requested within 7 calendar days of delivery or pickup. Returns must be approved by Cuts by Amber before an item is shipped back or brought in.
Eligible Items
Returned items must be unopened, unused, in original packaging, and accompanied by proof of purchase. Approved returns are subject to a 10% restocking fee, which will be deducted from the refund amount.
Final Sale Items
Discounted product sales are final. Clearance items, promotional sale items, used products, opened products, and items marked final sale are not eligible for return or exchange unless they are defective or we sent the wrong item.
Health and Safety
For health and safety reasons, any product that has been opened, tested, applied, used, damaged after delivery or pickup, or removed from its original sealed condition cannot be returned.
Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, incorrect, or missing, contact us within 7 calendar days of delivery or pickup at amberlirette@cutsbyamber.com. Include your order name, order number if available, and clear photos when relevant so we can review the issue.
Refunds
Approved refunds are issued to the original payment method, minus any applicable restocking fee. Original shipping charges are not refundable unless the return is due to our error or a defective item. Your payment provider may require additional time to post the refund.
Contact
Questions about a return can be sent to amberlirette@cutsbyamber.com.